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How to find help


The average delay between onset of symptoms and intervention is 8-10 years for children and teens, Estimates suggest that only 50% of Americans with mental illnesses receive treatment” (NIMH, 2018)

 

Do those numbers upset you? They upset us. People are not getting the help they need. Mental Health conditions are treatable, and we all deserve the opportunity to get better and live our best life. If you or a loved one have symptoms of a mental health condition, please don't delay getting professional help.

 

Don’t let these common feelings keep you from seeking professional help!

+ Denial

You many not want to admit that you or someone you love has a mental health problem. You may fear the old school stigma’s attached to mental health conditions. You may be scared, overwhelmed or uncertain about where to get help.

+ “It’s a phase”

Sometimes this pharse is used as a catch-all when we aren't quite sure what is going on with someone. If you suspect someone is having a hard time, trust your instincts. Your gut is often correct.

+ Not sure how to get help

You are not alone feeling this way. Our healthcare system and the incongruity between funding for healthcare and mental healthcare is real. This is no excuse though. There are plenty of providers and options for treatment. You can start with our list of local providers.

+ “Mental Healthcare is expensive”

The uncertainty about treatment costs, keeps a lot of people from seeking help. There is a large range of pricing for services from low, to reasonable, to fair, to expensive. As a consumer, you will determine what makes sense for you. You should ask about costs before you go to your appointment. Many providers will work with you on a payment plan or lower sliding scale fee to make it easier for you to receive treatment. The listing of professionals on this page is of lower cost community providers. There are many doctors and therapists, that you should consider in addition to the providers on this site.

+ No, really where do I start?

We get it. There isn’t just one path to finding professional mental healthcare like there is if you need physical healthcare. Read below for some ideas on where to start

  • If you are in a crisis situation, please call 911
  • “If you suspect a friend is feeling suicidal, don’t panic, and do not shy away from asking directly. It is a myth that asking if a friend is suicidal will “put the idea in their head.” Check out this article from the Mighty, 15 Questions People Who've Been Suicidal Wish They Had Been Asked. It will give you concrete ways to help save a life.
  • If your child is crisis but not in danger of hurting themselves or anyone else, you can call Performcare of NJ
  • who can send a crisis counselor to your home ((1-877-652-7624, 24 hours a day, 7 days a week).
  • Tell someone-you don’t need to go it alone. let someone support you, help you or check up on you.
  • Determine if you want to see a Psychiatrist, who can diagnose and prescribe medication or a Therapist (which is a general term for either a psychologist, social worker,or counselor) who will provide therapy. They can diagnose but cannot prescribe medication. Mental Health America provides information about the differences between different kinds of therapists and PsychCentral provides a very in depth distinction.
  • Once you chose what kind of professional you want to see, don’t procrastinate, call! Be proud of yourself, You have taken a crucial step towards getting better.
  • Determine which professional you would like to make an appointment with by asking a few pertinent questions. PsychCentral provides a good place to start “How to choose a therapist and other questions about psychotherapy”

Insurance


"Receiving the proper care for your mental health condition is essential to your recovery. The best treatments are the ones prescribed by a doctor or mental health practitioner, and that may include counseling, medication, support, diet and exercise, and alternative therapy among others" says Mental Health America. 

Will my insurance pay for treatment? It is a requirement by Federal law (The Mental Health Parity Law, see below) that insurers cover mental healthcare and substance use care comparable to physical health coverage.* Your insurance provider should provide a list of "in-network” mental health care providers. Also, you should have “out-of-network” coverage that will pay a percentage (usually 50-80%) of the the cost if your doctor or therapist does not participate in your insurance network. You should confirm your reimbursement percentage first, since insurance plans differ greatly. If you have a high deductible plan, you also want to learn what number you have to reach out of pocket before your claims reimbursement will kick in.

If you do not have insurance, this Paying for Care section on the Mental Health America website provides options and information.  

For Children and youth up to age 21 in N.J., we are fortunate to have PerformCare. There is no charge for calling them.  They will recommend services without regard to income, private health insurance, or eligibility for Medicaid/NJ FamilyCare or other health benefits program.  Click here for PerformCare's Fees and commercial insurance FAQs

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*The Mental Health Parity Law - According to the American Psychological Association (APA), "the Mental Health Parity and Addiction Equity Act (also known as the mental health parity law or federal parity law) requires coverage of services for mental health, behavioral health and substance-use disorders to be comparable to physical health coverage. In fact, a 2014 APA survey found that more than 90 percent of Americans were unfamiliar with the mental health parity law."  For more information about consumer rights for all types of insurance under parity, check out the U.S. Dept. of Health and Human Services "Know Your Rights: Parity for Mental Health and Substance Use Disorder Benefits"

Local COMMUNITY Providers


A local community provider is an organization that receives a portion of their funding from A Department within the County, state or Federal Government.

Below are some local providers and their contact information.  They are non-profits established to serve our community with lower cost options.  There are also many private practice providers in Bergen County and the tri-state area that you should consider.

 

West Bergen Mental Healthcare


West Bergen is a full-range community mental health center located in Bergen county offering services including individual, group and family counseling tailored for anger management, anxiety, social skills, divorce, ASD, ADHD, depression and substance abuse on a sliding scale basis.

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Care Plus, NJ


Care Plus NJ is a 501(c)(3) non-profit corporation with a goal of providing high quality, low cost mental health services serving Northern New Jersey with a complete continuum of care.

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BergenResourceNet.org


Families can find health providers, support groups and events in Bergen County. You can input specific search criteria to help you find the right professional. 

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Comprehensive Behavioral Healthcare, Inc.


Comprehensive Behavioral Healthcare, Inc. is a 501(c)(3) non-profit organization located in Bergen County that provides the optimum in behavioral health care that is aligned with consumer and community needs in a cost-effective manner. 

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Perform Care NJ


A full-service behavioral health managed care company committed to providing solutions in behavioral health, development and intellectual disabilities, human services and integrated health program through publicly-funded programs. Offers 24/7 crisis intervention. They will come to your home to assess and refer help.

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Family Support of Bergen County


Family Support Organization of Bergen County offers various information, resources, guides, programs and events throughout Bergen County for parents, students, families and communities on various topics including mental illness and substance abuse.

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Vantage Health System


A private not for profit 501 (C) 3 charitable organization. In operation since 1957, Vantage is a system of community based facilities and programs located in Bergen County, NJ. Vantage provides services to children, adolescents, adults and elders with mental health, addiction, developmental and eldercare challenges. Dumont and Englewood locations.

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Mahwah Municipal Alliance


If you need help with substance abuse, the Mahwah Municipal Alliance offers a community liaison. If you or someone you know is struggling with addiction, please contact: MMA's community Liaison: Dana Romano.

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Hotlines for Help


If you are experiencing a medical emergency, are in danger, or are feeling suicidal, call 911 immediately.

If you would like to know what happens when you reach out to a hotline, read this article provided by Active Minds

 

Suicide 

  • National Suicide Prevention Lifeline: 800-273-TALK (8255 )
  • 201-262-HELP (4357) Bergen County's Designated Psychiatric Emergency Screening Program. Providing emergency mental health services to residents of Bergen County. 
  • Crisis Text Line: Text HOME to 741741 

Alcohol and Drugs

  • 2NDFLOOR:  888-222-2228 (also other teen related problems)
  • National Alcohol and Substance Abuse Information Center:  800-784-6776
  • National Institute on Alcohol Abuse & Alcoholism:  800-662-HELP
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS

Anxiety, Depression, and Stress

  • 2NDFLOOR:  888-222-2228
  • Depression and Bipolar Support:  800-273-TALK
  • National Hopeline Network:  800-442-HOPE
  • Suicide Prevention Services Depression Hotline:  630-482-9696
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS

Bullying and Cyberbullying

  • 2NDFLOOR:  888-222-2228
  • CyberTipline:  800-843-5678
  • National Suicide Prevention Lifeline: 800-273-TALK
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS
  • The Trevor Lifeline:  866-4-U-TREVOR

Eating Disorders

  • Crisis Call Center:  800-273-8255
  • National Eating Disorders Association:  800-931-2237
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS

Grief and Loss

  • 2NDFLOOR:  888-222-2228
  • National Hopeline Network:  800-442-HOPE
  • Tragedy Assistance Program for Survivors (TAPS):  800-959-TAPS
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS

School Violence

  • SPEAK UP:  866-SPEAK-UP
  • Thursday's Child National Youth Advocacy Hotline:  800-USA-KIDS

Other

  • Boys Town National Hotline - serving all at-risk teens and children:  800-448-3000
  • Childhelp USA National Child Abuse Hotline:  800-4-A-CHILD
  • LGBT National Youth Talkine: 800-246-PRIDE
  • Loveisrespect, National Teen Dating Abuse Helpline: 866-331-9474